Urgent Eyecare Service

What is the Urgent Eyecare Service?

The Urgent Eyecare Service (CUES) provides urgent assessment, treatment or referral for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries.

What Symptoms Can Be Treated by the Urgent Eyecare Service?

· Red or painful eye or eyelids

· Recently occurring flashes and floaters

· Recent and sudden loss of vision

· Foreign body in the eye

Who Is This Service For?

If you are registered with a local GP in an area where the service is commissioned, you can use this service. It is for people of all ages – adults and children – and you do not need a GP referral. Children under 16 years must be accompanied at their appointment by an adult.

The service is available in many parts of England – search our directory to find out whether the service is available in your area by entering the postcode for your GP Practice.

If you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, such as cataracts, diabetic retinopathy or glaucoma, this is not covered by this service. In this case you should consult your usual optometrist or hospital eye service directly for advice in the usual way.

Find a Practice – Search for your nearest participating optical practice (primaryeyecare.co.uk)